Terms & Conditions

Terms and Conditions

  1. There are NO timeshare presentations required to use this vacation incentive or any other hoops you’ll need to jump through to redeem.

    Simply activate online by prepaying the hotel taxes and fees associated with the destination. (There are nightly fees & taxes for all resorts, which is a travel industry standard – about AUD$25 to $30 per room per night. These entail but are not limited to services tax based on the full rate of the room, travel agency fees, local tourism & bed taxes etc).

  2. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.
  3. The expiration date on this incentive pertains only to the “activation” of this vacation incentive and not the actual “Vacation Accommodation Vouchers.”

    In other words, when you follow the booking procedure shown on your Vacation Activation Voucher, you’ll go to www.choosemylocation.com & select your destination (eg: Melbourne).

    Once you do this, you’ll receive an email from  Redeem Vacations, notifying you of the need to “activate” your voucher by paying taxes & booking fee within 7 days.

    Travel can be completed within 24 months after activation and you can select your hotel at any time within 24 months – it’s just the destination you need to choose upfront.

    Travel to & from your chosen hotel or resort is not included.

    If you have more than one vacation incentive, they cannot be used back to back in the same or different destinations.

    There must be at least 1 year gap between each vacation booked through RedeemVacations.com.

  4. GROUP travel is NOT allowed, only one incentive per household and resort/hotel is allowed.

    Reedeemvacations.com will only honour one incentive per family, friends, acquaintances or known groups travelling on the same, similar and/or adjoining arrival and departure dates.

    Only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates.

    Otherwise, there are additional costs associated with group travel.

  5. This digital incentive will be considered void if bartered or purchased by the recipient.

    The incentive is valid for a reservation request offering Luxurious Resort/Hotel Accommodations in your choice of destinations provided by RedeemVacations.com.

    Most rooms are for 2 to 4 occupants based on room type and availability and at least one occupant must be at least 21 years of age.

    So in most hotels, you can enjoy “a family vacation.”

    The main reservation holder must also have a Major Credit or a Bank Debit Card with a Visa or Mastercard logo, plus a valid government-issued ID to check-in.

  6. The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to AUD $350 per night.

    However, the recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses.

    If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates.

    (Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities.)

  7. All reservations require a minimum of 30 days advance notice to book.

    Reservations are based on availability and understandably rooms are less likely to be available at peak vacation periods like Easter, Christmas & School Holidays.

    Check-in is available 7 days a week.

    Most resorts won’t have availabilities during the busy Christmas & school holiday periods.
    In the case of the 4 Night Holidays, it’s recommended that people choose nights between Sunday & Thursday – if one wants to include a “peak night” like Friday & Saturday, there’s a modest surcharge of approx. AUD $55 per night.

    This incentive activation is FINAL & NON-REFUNDABLE.

    Once travel dates are confirmed, no changes will be allowed.

    Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, so once confirmed, changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)

  8. The user must reside at least 100 miles or 160 kilometres away from the destination resort of choice or choose a different resort offer from the available destination options.

    This incentive has no cash surrender value, void if discontinued and where prohibited by law.The terms of this offer are subject to change without notice.

    RedeemVacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability.

    Do not rely upon representations other than what is noted here.

  9. To redeem, simply activate the incentive online and then search online at RedeemVacations.com for the destination of choice and participating resort/hotels and travel dates.
  10. Booking fees & taxes apply with this accommodation offer.

These taxes & fees are based on a few factors – examples include but are not limited to:

  • Remuneration to a 3rd party booking engine* Local tourism & bed taxes
  • Federal, state, local or municipal taxes
  • Value-added tax
  • Sales tax based on the full rack-rate of the accommodation
  • Maid service fees
  • Travel agency fees & zone surcharges

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